4.9 out of 5 from over 150 reviews.
We are a team of locksmiths in Madrid with almost 15 years of experience. We work without intermediaries: whoever answers the phone and whoever appears at your door are part of the same team. There are no call centers or subcontractors. When you describe the problem, someone who knows about locksmithing listens and can give you a real estimate, not a generic answer.
We cover Madrid capital and the entire province, 24 hours a day, 365 days a year. From an emergency at three in the morning to a planned job during office hours, the response is the same: we arrive, check the situation, confirm the price before touching anything, and do the work. What is agreed is what is charged, and the service is guaranteed in writing.
We do door openings, lock changes, security cylinder installations, metal blind repairs, safe openings, and more. If you aren't sure exactly what you need, we will gladly advise you on the best solution.
Urgent door opening is one of the most common services of Héctor Gómez in Madrid. We use techniques that prevent breakage whenever the lock allows it, to leave your door exactly as it was.
If you have lost your keys, your lock has been forced, or you simply want one with more security, we advise you without obligation. We explain what options you have and how much each one costs before touching anything.
Beyond emergencies, we do security reviews in homes and businesses. We tell you how your door is and what a professional would improve, with good judgment and without the obligation to hire anything.
24h throughout Madrid
Reviews
We are locksmiths in Madrid with almost 15 years of experience. We work without intermediaries: we are not a call center that forwards calls to whoever is available. Whoever answers the phone and whoever goes to your house are from the same team.
There is always someone on call. If you call at 3 in the morning because you are locked out without keys, someone picks up the phone and heads to your address. We usually arrive in less than 30 minutes. If something delays it, we tell you beforehand.
We know that the first thing you wonder is how much it will cost you. Over the phone we give you an estimate based on what you describe to us. When the technician arrives, he reviews the real situation and confirms the price before starting. No surcharges upon completion.
We open doors, yes. But we also do something that few locksmiths offer: we check the security of your door and tell you with good judgment what is fine and what a professional would change. No obligation to hire anything. If you decide to improve something, we advise you on which solution best fits your situation and your budget.
When something needs to be installed or changed, we work with brands we know well: Fichet, Tesa, Lince, Dierre, Cisa, Azbe, among others. We do not recommend a brand because it has a better margin, but because we know it works for each type of door and situation. If we tell you that a lock is worth it, it is because we believe it.
All our services are carried out after the approval of a prior estimate. This can be given over the phone if it is one of the services we have standardized by default, or it may require the locksmith to travel to the client's address to prepare the estimate on-site. In any case, the estimate will have no cost or obligation on the part of the client.
Yes. Our base is in Madrid and from here our technicians leave for the whole province. We are not a call center that redirects calls to whoever is available.
In most cases, less than 30 minutes. If there is anything that complicates it, we will call you to notify the estimated time.
Yes, 24 hours a day, 365 days a year. There is always someone on call.
It depends on the type of lock and the situation. By phone we give you an estimate. The technician confirms the exact price before starting, no surprises when finished.
At Héctor Gómez Locksmiths we cover the entire territory of the province of Madrid with technicians distributed in strategic points. This way we can arrive quickly wherever you need us.
